If you need additional assistance while you are here, please make sure you let us know. The Pavilion at Star Lake strives to ensure that all of our guests have a great time at our venue. If you are arriving in an Uber/Lyft, please notify the parking attendants so they may direct the vehicle to the designated Uber/Lyft area. The parking staff will direct you to the Drop Off area at the entrance ramp. When dropping off a guest(s), stay in the far LEFT LANE when you arrive. We regret any inconvenience this may cause. *Due to artist requests, ALLOWED/NOT-ALLOWED items are subject to change without notice. Any other item that may pose a threat to other guests, staff, or performers.Wagons or large non-collapsible stroller.In-Line skates, skateboards, bicycles or action sports equipment.Bags that are not clear or are larger than 12” x 6” x 12”.Weapons of any kind – including but not limited to knives, guns, mace, pepper spray etc.Items NOT ALLOWED to be brought in to venue include, but are not limited to: Flash photography, video, removable lens or GoPro cameras are not permitted. *Camera Policy: Small non-professional personal cameras are allowed in the venue. Non-aerosol sun tan lotion and bug repellent.Pocket size digital/disposable camera – non-professional only, no detachable lenses.Golf umbrellas and/or umbrellas with metal/plastic tips are not permitted Water- 20oz factory sealed or empty bottle per person, other drinks are not permitted.Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”).Check our Facebook page on the day of show for specific permitted items and show info: Permitted items are, as always, subject to change depending on the show. You must present your placard in order to park in this lot, but please be advised that parking is limited. Oversize parking must be purchased for buses, limos and any vehicle that is 15 passenger van or larger.Īccessible parking is located in the paved lots for guests with an ADA placard at no charge. Oversize vehicles will be charged a flat rate upon arrival or buy your spot in advance at. Upgraded parking options and parking for oversized vehicles may be purchased in advance via or you may purchase on-site. In the event you are not carrying a credit card, staff will be available on-site at the West Gate Guest Services booth to exchange cash for card, dollar for dollar, without any service fees.
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